At Earthquake Publishing, we are committed to protecting your privacy. This Privacy Statement explains how we collect, use, and safeguard your personal information when you engage with our tutor services.

Information We Collect
We collect the following types of information:

Personal Information:
- Name
- Contact details (email, phone number)
- Address (for in-person sessions)
- Educational background and learning objectives

Technical Information:
- IP address
- Browser type and version
- Operating system
- Device type

Session Information:
- Details of your tutoring sessions
- Feedback and evaluation forms
- Communications with tutors and support staff

How We Use Your Information
The information we collect is used to:
- Schedule and manage tutoring sessions
- Develop personalized lesson plans
- Communicate with you regarding your sessions and evaluations
- Improve our services based on feedback and usage patterns
- Ensure the security of our online platforms

How We Share Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except when necessary to provide our services or comply with the law. This includes:
- Sharing information with tutors to facilitate sessions
- Using third-party services for payment processing, scheduling, and communication
- Complying with legal requirements and regulations

Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include:
- Secure servers and databases
- Encryption of sensitive data
- Regular security audits and updates

Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to any inaccurate or incomplete information
- Request the deletion of your personal information, subject to legal and contractual obligations
- Opt-out of any promotional communications

Changes to Our Privacy Statement
We may update this Privacy Statement from time to time. Any changes will be posted on this page, and we will notify you via email or through our website.

Contact Us
If you have any questions or concerns about this Privacy Statement or our data practices, please contact us at:
- Email: support@earthquakepublishing.com
- Phone: 510-995-6247

By using our services, you consent to our Privacy Statement and agree to its terms.

Tutoring Disclaimer

Introduction
At Earthquake Publishing, we strive to provide high-quality tutoring services to help you achieve your learning goals. However, it is important to understand the terms and conditions under which our services are offered.
Service Limitations
- Scope of Services: Our tutors will assist with specific subjects and topics as agreed upon during the evaluation phase. The effectiveness of tutoring depends on the student's engagement and effort.
- No Guarantee of Outcomes: While we aim to improve your understanding and performance in the subject matter, we do not guarantee specific grades, test scores, or academic outcomes.
- Client Responsibilities: Clients are expected to attend scheduled sessions on time, complete any assigned work, and actively participate in the learning process. Failure to do so may affect the overall effectiveness of the tutoring.

Cancellation Policy
- Cancellation Fee: All scheduled meetings are subject to a 50% cancellation fee without a prior 24-hour notice. This policy ensures that our tutors' time is respected and allows us to manage our schedules effectively.
- Rescheduling: Sessions can be rescheduled with at least 24 hours' notice. Rescheduling within 24 hours may incur additional fees.

In-Person Sessions
- Location and Safety: In-person sessions are conducted in public locations such as libraries and are limited to Sacramento County. Clients are responsible for their own transportation and ensuring their safety.
- Additional Costs: In-person sessions are subject to higher fees to account for travel and time.

Evaluation and Lesson Plans
- Free Evaluations: Initial evaluations are free and may be rejected by the primary tutor for any reason. This allows us to assess the needs and fit of the tutoring service without any obligation to the client.
- Lesson Plans: If the evaluation is accepted, a customized lesson plan will be developed at no charge. Clients have the right to request revisions or reject the plan entirely.

Privacy and Confidentiality
- Data Protection: We take your privacy seriously and will protect your personal information in accordance with our Privacy Statement.
- Confidentiality: All interactions between the tutor and client are confidential. Information will only be shared with authorized personnel as necessary to provide our services.

Changes to Terms
We reserve the right to update this disclaimer from time to time. Any changes will be communicated to clients through email or our website.

Contact Us
If you have any questions or concerns about this tutoring disclaimer, please contact us at:
- Email: support@earthquakepublishing.com
- Phone: 510-995-6247

By engaging our tutoring services, you agree to the terms outlined in this disclaimer.